When sending design files, please send us the artwork in vector format.
Providing a vector file allows us to make changes to your graphics and logos including fonts, colors, and size. It also prevents the print from getting pixelated when it is scaled to a larger size.
If you do NOT have a vector file, we can still work with it. But we may need to re-create it, which can be costly.
How do I know if my file is in vector format?
- Check File Extension: Use process of elimination. If the file format is JPG, PNG, BMP, GIFF, TIFF, or HEIF it is definitely NOT vector.
- Zoom In: Open the file in an appropriate program and zoom in all the way. If the image becomes pixelated or blurry at any point, it is not vector. A vector graphics would crisp and clear, regardless of how much you zoom.
- Use Design Software: If you have graphic editing software like Adobe Illustrator or CorelDRAW, import the file. Vector graphics will typically be separated into layers or objects, allowing individual components to be manipulated. Raster graphics, on the other hand, will appear as a single image layer.
- Examine Properties: Some software allows you to check file properties or metadata. This might reveal if the file is vector or raster. For instance, in Illustrator, using the “Document Info” panel can provide insights.
Other File Types
If you don’t have access to the vector file, please send us the original file in the highest resolution possible. Please send it as-is. Do not convert it to PDF or any other file format.
We need the file to have at least a 300 dpi resolution.
The best way to send a file is via email or a file transfer software. Screenshotting or text messaging the file will reduce the quality.
When you send the email and it asks you about the file size, select “Keep Original Size” or “Keep Actual Size”. Reducing the file size lowers the file quality.
If the file is to large to send via email, use a cloud storage software like WeTransfer, Dropbox, or Google Drive.
If you have brand guidelines you would like us to follow (e.g. specific color codes, fonts, and logo usage), please include that with your artwork to ensure your final design falls within these guidelines.
If you don’t have brand guidelines but would like us to use a specific color or font for your design, make sure to include those details when submitting your artwork.
Please make sure that any artwork you send can be scaled proportionally to the size you requested.
We can edit vector files if necessary to accommodate your size request. But we cannot guarantee the same for non-vector files.
See our website Terms & Conditions to review our design policies.